QUALIFICATIONS

• Bachelor’s degree in Information Technology or related field.
• Proven experience as an IT Support Specialist or similar role.
• Strong knowledge of Windows and Mac operating systems.
• Familiarity with networking concepts and protocols.
• Experience with virtualization technologies 
• Excellent problem-solving and communication skills.

DUTIES AND RESPONSIBILITIES 

• Provide technical support and troubleshooting for hardware, software, and network issues.
• Install, configure, and maintain computer systems, printers, and other peripherals.
• Ensure security and privacy of data, network access, and backup systems.
• Manage user accounts and permissions in accordance with company policies.
• Monitor network performance and make recommendations for improvements.
• Collaborate with other departments to identify and implement IT solutions that meet business needs.
• Develop and maintain IT documentation, including system configurations, procedures, and user guides.
• Stay up-to-date with current technologies and industry trends.
• Train and support end users in the use of IT systems and applications.
• Responsible in updating the company's social media accounts 
• Participate in on-call rotation for after-hours support.

You may send your CV along with ID Card/Passport copy to the following email address.
[email protected]