The Reservations Executive will be responsible for:

• Processes reservations by email, telephone, or central reservation systems.
• Updating rates, offers, stop sales and other related information onto Koveli booking system.
• Identifying improvement opportunities and collaborate with colleagues to ensure growth & sales target attainment.
• Provide system support and training to agents using the Koveli booking platform.
• Determine, enforce and document database policies, procedures and standards.
• Perform regular rate checks and evaluations to ensure data accuracy on the Koveli platform.
• Actively seek out new partnerships through cold calling, networking, and social media.
• Assist Operations, Reservations & Accounts teams as needed.

Requirements:

• Ability to multi-task in fast-paced environment.
• Excellent organizational skills and attention to detail.
• Multi-tasking and time-management skills, with the ability to prioritize tasks.
• Proficiency in Microsoft Office suite (including Word, Excel, PowerPoint) .
• Professional level skills in both oral and written communication – English language.
• Previous experience in the tourism industry preferred but not mandatory.
• Understanding of the inbound operations of the resorts is an added advantage.

Successful candidates will be rewarded with an attractive remuneration package commensurate with experience and skills, excellent career prospects and supportive organizational culture.

Nationality preferred: Maldivians

To join Koveli team, send an email with your CV to [email protected]